OUR METHODOLOGY
DEFINE / DEFINITION
We study the process as it is currently carried out (AS IS). We review the possibilities of process optimization
DESIGN / DESIGN
We estimate the Development Time and Effort to automate the process. We generate a Roadmap
BUILD AND TEST / DEVELOPMENT AND TESTS
We build the solution for you. We carry out tests together with your team to guarantee satisfaction with the product made.
UAT
The user acceptance testing phase consists of validation by the operations team, where tests are performed for each module, end-to-end tests.
DEPLOY / DEPLOYMENT
We take the process to Production so that it can be used by all your team autonomously
HYPERCARE
This phase focuses on the administration of services focused on RPA, where we offer our clients a comprehensive service that goes from the administration of the automation platform to the automation of new processes.
TRANSFER OF INFORMATION.
The information transfer phase focuses on the management of change suffered by organizations with the implementation of process automation initiatives, that is why from Surcouf Consulting we provide our clients with the required and necessary learning on the platforms used for the process automation directly or jointly with our service providers.
